1. Acceptance of These Terms
These Terms and Conditions ("Terms") form a binding agreement between you ("User", "you") and Sporta ("Sporta", "we", "us", "our"), the operator of the Sporta mobile application and website (together, the "Platform"). By creating an account, browsing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Refund Policy, which are incorporated by reference.
If you do not agree to these Terms, please do not access or use the Platform. We may update these Terms from time to time as described in Section 14; continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
2. About Sporta
Sporta is a digital platform that allows users to discover and book sports courts, fields, and facilities (including but not limited to padel, football/five-a-side, tennis, and other sports), book certified coaches and trainers, organize or join matches, and manage related payments and schedules.
Sporta acts as an intermediary connecting Users with independent venues, facility owners, clubs, and coaches ("Partners"). Sporta does not itself own or operate the sports venues or employ the coaches listed on the Platform unless expressly stated otherwise.
3. Eligibility and Account Registration
To use the Platform you must be at least 18 years old, or be using the Platform under the supervision and with the consent of a parent or legal guardian who accepts these Terms on your behalf.
You agree to provide accurate, current, and complete information when creating your account and to keep this information updated. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- You must notify us immediately of any unauthorized use of your account.
- Sporta reserves the right to suspend or terminate accounts that contain false, misleading, or outdated information.
- One account may not be shared between multiple individuals for the purpose of circumventing usage limits or promotions.
4. Bookings and Payments
The Platform allows you to reserve time slots at courts and facilities and to book sessions with coaches, subject to real-time availability provided by our Partners. A booking is only confirmed once you receive a confirmation notification and, where applicable, payment has been successfully processed.
Prices displayed on the Platform are set by the relevant venue or coach and may include a Sporta service fee, which will be disclosed to you before you confirm payment. All prices are shown inclusive of applicable VAT unless stated otherwise.
- Payments may be made via the payment methods enabled on the Platform (credit/debit card, digital wallet, or other supported methods).
- You authorize Sporta and its payment processors to charge the applicable amount to your selected payment method at the time of booking.
- Group or split-payment bookings are subject to the specific rules described at the time of booking; Sporta is not responsible for collecting outstanding shares between participants.
5. Cancellations and Refunds
Cancellations, rescheduling, and refunds are governed by our Refund Policy, which forms an integral part of these Terms. Refund eligibility depends on the timing of your cancellation, the specific venue or coach policy, and the type of booking made. Please review the Refund Policy carefully before booking.
6. User Conduct and Responsibilities
When using the Platform and attending bookings, you agree to:
- Arrive on time and comply with the rules, safety instructions, and code of conduct of the venue or coach.
- Treat other Users, venue staff, and coaches with respect and refrain from abusive, discriminatory, or unlawful behavior.
- Use the facilities and equipment only for their intended purpose and take reasonable care to avoid damage.
- Not use the Platform for any fraudulent, unlawful, or unauthorized commercial purpose, including reselling bookings without authorization.
Violation of this section may result in suspension or termination of your account and, where applicable, liability for damages caused.
7. Health, Safety, and Assumption of Risk
Participation in sports and physical activities booked through the Platform carries inherent risks of injury. By booking and participating in any match, training session, or activity through Sporta, you confirm that you are physically fit to participate and voluntarily assume all risks associated with such participation.
Sporta strongly recommends that Users consult a physician before beginning any new physical activity, particularly if they have pre-existing medical conditions. Sporta is not a medical provider and does not offer medical advice.
To the maximum extent permitted by law, Sporta is not liable for any injury, illness, death, or property damage arising from participation in activities booked through the Platform, except where such harm results directly from Sporta's own gross negligence or willful misconduct.
8. Venue and Coach Partners
Venues, facilities, and coaches listed on the Platform are independent third parties and are solely responsible for the accuracy of their listings, the condition and safety of their facilities, and the quality of the services and coaching they provide.
Sporta takes reasonable steps to verify Partner information but does not guarantee the accuracy, completeness, or reliability of any listing, review, or rating. Disputes regarding the quality of a venue, facility, or coaching session should first be raised with the relevant Partner and, where necessary, escalated to Sporta support for mediation.
9. Intellectual Property
All content on the Platform, including the Sporta name, logo, design, software, graphics, and text, is the property of Sporta or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Platform without our prior written consent.
Any content you submit to the Platform (such as reviews, photos, or match results) remains your property, but by submitting it you grant Sporta a worldwide, royalty-free, non-exclusive license to use, display, and distribute that content in connection with operating and promoting the Platform.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Sporta's total liability arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount you paid to Sporta in the twelve (12) months preceding the event giving rise to the claim.
Sporta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Platform, to the extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless Sporta, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, or your violation of any applicable law or third-party right.
12. Suspension and Termination
Sporta may suspend or terminate your access to the Platform, with or without notice, if you breach these Terms, engage in fraudulent or unlawful activity, or pose a risk to other Users, Partners, or the Platform itself.
You may close your account at any time through the app settings or by contacting our support team. Termination does not affect any rights or obligations that accrued prior to termination, including outstanding payment obligations.
13. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal data. Please review it carefully.
14. Modifications to These Terms
We may amend these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through the Platform or by email at least seven (7) days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance of the amended Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by, and shall be construed in accordance with, the laws of the Kingdom of Saudi Arabia. Any dispute arising out of or in connection with these Terms shall first be addressed through good-faith negotiation between the parties; if unresolved, it shall be submitted to the competent courts of the Kingdom of Saudi Arabia, without prejudice to any mandatory consumer-protection rights you may have under local law.
16. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@sportaapp.net
- In-App Messaging